A constituent has been in touch to raise concerns regarding the quality of care provided at Brightwell Crescent. The care is provided by Hestia, who were awarded the contract around nine months ago.
I am told that since Hestia took over the provision, standards have dropped significantly. I understand residents are not receiving the required levels of support in undertaking basic daily tasks. I have also been informed that rooms are not cleaned to an acceptable standard and overall hygiene in the building is a major concern.
I have outlined these concerns to Chief Executive of Hestia, Patrick Ryan, and I expect a prompt investigation.
NHS staff were the previous care providers at Brightwell Crescent, and I have not been made aware of any such problems during this time. This raises the question: Why did Wandsworth Council award the contract to Hestia over the NHS?
I have raised this query directly with Liz Bruce, Director of Adult Social Services for Wandsworth Council, and I have requested an overview of the tendering process.
The decision to award Hestia this contract is indicative of the Conservative Council's commitment to privatisation of our local services.